Nationality Express(.com) Privacy Policy

 

Last Updated: May 21st, 2024

 

This Privacy Policy describes how Nationality Express LLC ("Nationality Express," "we," "us," or "our") collects, uses, and discloses your information in connection with your use of our website located at [https://www.nationalexpress.com/privacy-policy](https://www.nationalexpress.com/) (the "Website") and our services.

 

Information We Collect

 

We collect information you provide directly to us and information collected automatically when you use our Website and services. Here's a breakdown of the information we collect:

 

* Information You Provide Directly:

    * Personal Information: This includes your name, email address, phone number, mailing address, and any other information you choose to share with us when you contact us, register for an account, or use our services (such as document review).

    * Application Data: When you use our services to complete a travel document application, we may collect information necessary for the application process, such as your passport details, travel history, and other relevant information.

 

* Information Collected Automatically:

    * Usage Data: We collect information about how you use our Website, such as the pages you visit, the time you spend on each page, the links you click, and your IP address. We may use cookies and other tracking technologies to collect this information.

    * Device Information: We collect information about the device you use to access our Website, such as your browser type, operating system, and device model.

 

How We Use Your Information

 

We use the information we collect for the following purposes:

 

* To provide, operate, and maintain our Website and services.

* To process your travel document applications and provide customer support.

* To personalize your experience on our Website.

* To communicate with you about your use of our Website and services.

* To improve our Website and services.

* To comply with legal and regulatory requirements.

 

Sharing Your Information

 

We may share your information with third-party service providers who assist us in operating our Website and providing our services. These service providers are contractually obligated to keep your information confidential and secure.

 

We may also share your information with government entities as required by law or in connection with your travel document application.

 

We will never sell or rent your personal information to third parties for marketing purposes without your consent.

 

Your Choices

 

You have choices regarding your information:

 

* Accessing and Updating Your Information: You can access and update your personal information through your account settings.

* Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us.

* Cookies: You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our Website.

 

Your Rights (if applicable in your jurisdiction)

 

Depending on your location, you may have certain rights regarding your information, such as the right to:

 

* Access your personal information

* Request that we correct inaccurate information

* Request that we delete your information

* Object to the processing of your information

 

You can exercise these rights by contacting us.

 

Data Security

 

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure.

 

Children's Privacy

 

Our Website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18.

 

International Users

 

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States. The data protection laws in the United States may not be as comprehensive as those in your country.

 

Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website.

 

Contact Us

 

If you have any questions about this Privacy Policy, please contact us at apply@nationalityexpress.com

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