Terms of Use for Nationality Express (.com)

 

Last Modified: Jan 11, 2024

 

1. Introduction

 

These Terms of Use ("Terms") govern your access to and use of the Nationality Express website located at [https://www.nationalityexpress.com/termsofuse](https://www.nationalityexpress.com/) (the "Website"). By using the Website, you agree to be bound by these Terms. If you do not agree to all of these Terms, you are not authorized to use the Website.

 

2. Disclaimer

 

Nationality Express (.com) is not a law firm or an attorney. The information and services provided on the Website are not a substitute for the advice or services of an attorney. You are representing yourself in any legal matters related to travel documents. No attorney-client relationship is created by your use of the Website.

 

3. Your Use of the Website

 

1. You agree to use the Website only for lawful purposes.

2. You agree not to use the Website in any way that could damage, disable, overburden, or impair the Website or interfere with any other user's use of the Website.

3. You are responsible for ensuring that all information you provide to Nationality Express (.com) is accurate and complete.

 

4. Electronic Communications

 

You agree to receive electronic communications from Nationality Express (.com), including but not limited to email. You can opt out of receiving these communications by contacting us at [email address removed].

 

5. Your Responsibilities

 

* You understand that Nationality Express (.com)'s review of your answers is limited to completeness, spelling, and internal consistency.

* You are solely responsible for the final application(s) and its content before signing it, where applicable.

 

6. Accuracy of Information and Third-Party Consent

 

By using the Website, you guarantee the accuracy of all information you provide to Nationality Express (.com). You also agree to our third-party processing authorizations, which involve using your data and digital signature.

 

7. Electronic Records and Signatures

 

You consent to Nationality Express (.com) using your electronic signature for filing necessary documents related to your travel document application. You can withdraw your consent at any time by contacting us at [email address removed], but this will result in the immediate termination of our services.

 

8. Non-English Speaking Customers

 

The Website and certain documents may only be available in English. Translations are provided for convenience only. The English version prevails in case of any conflicts.

 

9. Limitation of Liability and Indemnification

 

To the extent permitted by law, you agree to hold harmless Nationality Express (.com) from any indirect, punitive, or consequential damages arising from your use of the Website. Our liability is limited to the amount you paid for our services, and we will not be liable for any consequential or punitive damages.

 

10. Third-Party Services

 

You understand that using third-party services offered through the Website may require additional terms and conditions.  Nationality Express (.com) will provide you with details when and if such services will be borught into use.

 

11. Future Products and Services

 

These Terms apply to any future products or services you purchase from Nationality Express (.com).

 

12. Refund Policy

 

Please refer to our Refund Policy at [link to Refund Policy] for information on refunds.

 

13. Governing Law

 

These Terms and your use of the Website are governed by the laws of the State of Texas, USA.

 

14. Timing of Claims

 

Any claim or cause of action arising from your use of the Website must be commenced within one (1) year after the claim or cause of action arises.

 

15. Dispute Resolution

 

[Include binding arbitration clause if applicable in your jurisdiction. Consider removing this section if you cannot enforce arbitration]

 

16. Suspended Accounts

 

We reserve the right to suspend your access to the Website for any reason.

 

17. Filing Fees

 

Government application fees, medical examination fees, filing fees, and biometrics fees are not included in our service fees and are non-refundable.

 

18. Reviews

 

You may receive a survey request or choose to write a review on the Website. Your review may be posted publicly, along with limited identifying information.

 

19. Force Majeure

 

We will not be liable for any delays or disruptions in service caused by events beyond our reasonable control, such as natural disasters, wars, or pandemics.

 

20. Right to Refuse

 

We reserve the right to refuse service to anyone.

 

21. Entire Agreement

 

These Terms constitute the entire agreement between you and Nationality Express (.com) regarding your use of the Website.

 

22. Contact Us

 

If you have any questions about these Terms, please contact us at apply@nationalityexpress.com